Frequently Asked Questions
About Worry Free Tenant
How do I share my tenant report with a landlord?
Who sees my information?
Your report is only shared with you and all landlords / owners who you have given permission. You can view the list of landlords with permission at the bottom of your dashboard under Landlords with Access to Your Reports.
How long is my application active?
Your tenant screening application is active for 60 days. If you have not found the right property within that time frame, you will be provided with a discount code that you can use to renew your application, which will stay active for another 60 days.
How do I remove a landlord from viewing my information?
How do I renew my tenant application?
When your report is close to expiring, you’ll receive an email with a discount code to renew your application for another 60 days. You also will be informed that your application has expired when you try to log in after the 60 days have passed and will be prompted on the WFT dashboard, at that time, to renew.
What if I need to change something on my application?
You can change your application at any time, but the background report that is shown to landlords will remain unchanged unless you choose to pay for a new report. The updated report would include the changed information from your updated application and would override the previous report. Information that cannot be changed without getting a new report:
- Tenant credit check with a tenant credit score
- Tenant background check including criminal and civil records
- Tenant eviction history
- Sex offender list
- Terrorist watch list
Can I change my sign in email?
Do I need to inform a tenant when they are not chosen for the home they applied for?
Yes, you do! In fact, you are required to send them an Adverse Action Notice which includes details about the reason for denial.
How do I inform a tenant that I did not choose to rent to them?
You are required to send them an Adverse Action letter.
How long should I give a tenant to sign a lease?
Tenants are usually given three to four days to sign a lease.
What form of funds should I accept for the initial rent and deposit?
For move-in, money orders and cashier’s checks are both acceptable.
How do I find the landlord/tenant laws for my state?
It can take some searching to find up-to date information. Join our Facebook community to see the latest landlord/tenant laws! Click here to view DIY Landlord Resource Group on Facebook.
Who sees my information?
Anyone who has your specific URL or referral code can see your information. Your properties can be viewed by anyone who is searching your area on the WFT site.
How do I share my profile link with a tenant?
Your referral code and profile URL are provided to you on your dashboard as well as in your welcome email when you signed up as a Worry Free Landlord. You can post your profile url and your referral code through social media or email. Prospective tenants can also go to worryfreetenant.com and enter in your referral code to get to your profile and listings.
How do I list my property on the Worry Free Tenant site?
If you haven’t had a chance to create an account yet, why wait? Click here, go to “Get Started!”, and follow the prompts to set up your free account today.
How do I edit my property?
Go to “Manage Properties” and look for the pencil icon at the bottom right of each listing.
How do I delete a listing?
From your landlord dashboard, scroll down to the section called “Manage Properties.” Click on the yellow button, then scroll down to the listing you would like to remove. Click on the red trashcan icon to delete. Note: If you think you will be renting the property again at any point in the future, you may prefer to simply hide/unlist your listing until it’s ready to be rented.
How do I hide my property from rental search?
What if I have my property listed on other websites?
Don’t worry! We won’t get jealous. In fact, we offer the ability to share links to other listings in case you don’t want to do the work twice or your other listing mentions specific details you’d like them to know. Just copy and paste the URL of your other listing and paste it in into the Listings section in the bottom right corner when editing your property.
Why am I getting an error that says my listing url isn't valid?
We allow properties to link to listings they may have on other websites. To add the link, make sure you’re copying the full URL from your browser, including https://
My dashboard isn't loading correctly. Help!
We do our best to provide a smooth experience in all browsers and devices but it’s possible that something with your settings is interfering with the dashboard. To troubleshoot, you can try:
- Refreshing your browser
- Visiting the website in a different browser or device (we recommend Chrome)
- Contacting us at email@example.com!